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Retail Stores

Retail loyalty that drives repeat sales

From pet supply shops to clothing boutiques — reward every purchase, issue gift cards, bill compliantly, and bring customers back with offers that reflect what they actually buy.

Clothing boutiquesPet supply storesGift shopsGrocery & martSpecialty retail
IRD-approved billing
CBMS-integrated invoices that satisfy Nepal's e-billing rules.
eSewa, Khalti & Fonepay
Take the wallets your customers already carry, straight at the counter.
Priced in NPR
From Rs 18,000 a year — a platform fee, never a cut of your sales.
RK

Ravi Karki

● Silver · 1,240 pts

Pet foodGift card15% off
How Qustomer helps

Retail billing software in Nepal that does more than print a bill

A counter that's quick, bills the IRD accepts, and a record of who bought what — so your offers go to the shoppers most likely to act on them.

01

Points per purchase

Earn points on every sale and let customers redeem for discounts or free products.

  • Configurable earn rates
  • Category-based bonus points
  • Points redemption at POS
  • Points expiry policies
02

Digital gift cards

Sell and redeem gift cards in-store or online — track balances in real time.

  • Branded digital gift cards
  • Partial balance redemption
  • Gift card sales reports
  • Promotional bonus top-ups
03

Targeted offers

Clear slow-moving stock with discounts aimed at the customers who buy related items.

  • Category-specific promotions
  • Buy X get Y automations
  • Seasonal clearance campaigns
  • New arrival alerts to VIPs
04

Omnichannel checkout

One customer profile whether they shop in-store, on social, or through your website.

  • Unified customer history
  • Loyalty across all channels
  • IRD-approved bills at every counter
  • eSewa, Khalti & Fonepay accepted
Plus the full toolkit
Stamp & point loyaltyTiered membershipsGift cardsVouchers & offersWhatsApp campaignsPush notificationsOnline orderingSite BuilderCustom domain storefrontTable & slot bookingKOT printingQR check-inMulti-locationTeam rolesCustomer chatSales & visit reports
Stamp & point loyaltyTiered membershipsGift cardsVouchers & offersWhatsApp campaignsPush notificationsOnline orderingSite BuilderCustom domain storefrontTable & slot bookingKOT printingQR check-inMulti-locationTeam rolesCustomer chatSales & visit reports
Stamp & point loyaltyTiered membershipsGift cardsVouchers & offersWhatsApp campaignsPush notificationsOnline orderingSite BuilderCustom domain storefrontTable & slot bookingKOT printingQR check-inMulti-locationTeam rolesCustomer chatSales & visit reports
Stamp & point loyaltyTiered membershipsGift cardsVouchers & offersWhatsApp campaignsPush notificationsOnline orderingSite BuilderCustom domain storefrontTable & slot bookingKOT printingQR check-inMulti-locationTeam rolesCustomer chatSales & visit reports
Real-world moments

Retail moments we built for

The gift-buying season, the new collection you want your best customers to see first, and the shopper who buys the same thing every month.

The rush

Pet parent rewards

Points on food, toys, and grooming products keep pet owners loyal to your store.

Handled automatically
The repeat

Seasonal fashion drops

Notify your best shoppers when new collections arrive before anyone else.

Handled automatically
The relationship

Gift season ready

Digital gift cards sold and redeemed seamlessly during peak shopping periods.

Handled automatically
FAQ

Retail billing software in Nepal — your questions

What should retail billing software in Nepal include?

At minimum, IRD-approved billing through CBMS and a counter fast enough not to hold up a queue. What separates the good from the adequate is whether it remembers your customers: most retail billing software in Nepal prints a bill and forgets the transaction. Qustomer ties every sale to a customer profile, which is what makes points, gift cards and targeted offers possible at all.

Are the bills IRD-approved?

Yes. Qustomer is IRD-approved and CBMS-integrated, so every sale you ring up is reported to the Inland Revenue Department in line with the Electronic Billing Procedure — including sales paid by wallet or gift card.

Can I sell and redeem gift cards?

Yes. Gift cards are digital and branded to your shop, can be redeemed in-store or online, and support partial balances — so a customer with Rs 2,000 left on a card can spend Rs 800 today and keep the rest. Gift card sales show up in your reporting as their own line.

Can customers pay with eSewa, Khalti or Fonepay?

Yes, alongside cash and card. Because the payment ties back to the customer profile, a wallet payment still earns points and still lands in your daily sales report rather than needing to be reconciled from a separate app.

Does loyalty work across more than one shop?

Yes. Customer history, points and gift card balances are shared across every location you run, so a shopper is recognised wherever they walk in — while each shop can still run its own promotions.
Related use cases

Other businesses running on Qustomer

Loyalty program software in Nepal

Stamp cards, points and membership tiers, built into the same system you bill from.

E-commerce website builder in Nepal

Publish your own online store on your domain, from the catalog you already keep.

Online Stores & E-commerce

Run an online business in Nepal with one catalog, one order queue, and loyalty that works on the web and at the counter.

Explore use cases

Bakeries & Juiceries

Pre-order pickup, visit-based rewards, and seasonal offers for bakeries and juice bars.

Explore use cases

Restaurants & Cafes

Stamp loyalty, table reservations, and unified POS for dine-in, pickup, and delivery.

Explore use cases

Ready to turn visitors
into regulars?

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