Restaurants & Cafes
Turn Nepal's first-time diners into lifelong regulars
From a busy Thamel cafe to a full-service restaurant in Pokhara — run loyalty, orders, kitchen tickets and reservations from one platform, and issue IRD-compliant bills from the same screen.
RestaurantsCafesMomo & fast foodBars & loungesCloud kitchens
- IRD-approved billing
- CBMS-integrated invoices that satisfy Nepal's e-billing rules.
- eSewa, Khalti & Fonepay
- Take the wallets your customers already carry, straight at the counter.
- Priced in NPR
- From Rs 18,000 a year — a platform fee, never a cut of your sales.
Brew & Bean
Stamp card · Table T4
Reserved · 7:30 PM tonight
How Qustomer helps
What a restaurant management system in Nepal actually has to do
Kitchen tickets that reach the right station, tables that turn quickly, VAT bills the IRD accepts, and a loyalty programme your regulars will actually use — from one screen, in NPR.
01
Stamp & point loyalty
Replace paper punch cards with digital stamp cards and tiered rewards that customers carry on their phone.
- Custom stamp cards per location
- Automatic tier upgrades on spend
- Birthday and milestone rewards
- Push offers to lapsed guests
02
Table reservations & waitlist
Let guests book tables online, manage walk-ins, and send kitchen tickets the moment they are seated.
- Real-time table availability
- SMS confirmations & reminders
- Kitchen order ticket sync
- Peak-hour capacity controls
03
Unified POS & IRD billing
One system for dine-in, takeaway, delivery, and online orders — every sale tied to the customer profile, every bill reported to the IRD.
- Split bills and table service
- IRD-approved, CBMS-integrated VAT bills
- eSewa, Khalti & Fonepay at checkout
- Daily sales & item reports
04
Repeat-visit automations
Trigger rewards when guests haven't visited in a while, hit a spend milestone, or celebrate an anniversary.
- We miss you win-back offers
- Visit-count milestone rewards
- Refer-a-friend campaigns
- WhatsApp & push notifications
Plus the full toolkit
Stamp & point loyaltyTiered membershipsGift cardsVouchers & offersWhatsApp campaignsPush notificationsOnline orderingSite BuilderCustom domain storefrontTable & slot bookingKOT printingQR check-inMulti-locationTeam rolesCustomer chatSales & visit reports
Stamp & point loyaltyTiered membershipsGift cardsVouchers & offersWhatsApp campaignsPush notificationsOnline orderingSite BuilderCustom domain storefrontTable & slot bookingKOT printingQR check-inMulti-locationTeam rolesCustomer chatSales & visit reports
Stamp & point loyaltyTiered membershipsGift cardsVouchers & offersWhatsApp campaignsPush notificationsOnline orderingSite BuilderCustom domain storefrontTable & slot bookingKOT printingQR check-inMulti-locationTeam rolesCustomer chatSales & visit reports
Stamp & point loyaltyTiered membershipsGift cardsVouchers & offersWhatsApp campaignsPush notificationsOnline orderingSite BuilderCustom domain storefrontTable & slot bookingKOT printingQR check-inMulti-locationTeam rolesCustomer chatSales & visit reports
Real-world moments
Restaurant and cafe moments we built for
The everyday pressure points in a Nepali restaurant — the lunch rush, the weekend rush, the delivery rider waiting at the door — handled without adding a step for your staff.
The rush
Busy lunch rush
Process orders, apply loyalty, and update stamp cards without slowing down the counter.
Handled automatically
The repeat
Weekend reservations
Fill tables with online booking and automatic reminders that cut no-shows.
Handled automatically
The relationship
Delivery & dine-in
Track the same customer whether they order in-store, on the phone, or through your menu.
Handled automatically
FAQ
Restaurant management systems in Nepal — your questions
Which is the best restaurant management system in Nepal?
The honest answer is that it depends on what your restaurant actually needs, so judge any RMS in Nepal on four things: does it issue IRD-approved bills through CBMS, does it send kitchen tickets reliably during a rush, does it take eSewa, Khalti and Fonepay, and does it tell you anything useful about your customers afterwards. Most systems in Nepal do the first two. Qustomer does all four — the loyalty and customer engagement layer is built in rather than bolted on, so the same platform that prints the bill also brings that guest back.
Does Qustomer issue IRD-approved VAT bills for restaurants?
Yes. Qustomer is IRD-approved and integrates with the Central Billing Monitoring System, so the bills you issue are reported to the Inland Revenue Department as the Electronic Billing Procedure requires. There is no separate billing tool to reconcile against — the bill your guest receives and the invoice the IRD sees come from the same transaction.
Can kitchen order tickets go straight to the kitchen?
Yes. Orders taken at the POS, at the table, or online all sync to the kitchen as order tickets the moment they're placed, so your floor staff aren't walking dockets back and forth during a rush. Reservations tie in too — the ticket fires when the table is seated, not when the booking was made.
How much does restaurant management software cost in Nepal?
Qustomer starts at Rs 18,000 a year, quoted in NPR and sized by how many of your team need access rather than by which features you want — every plan includes the full platform. We charge a platform fee and never take a percentage of your sales, which matters more than the headline price once your volume grows.
Can guests order from a QR menu at the table?
Yes. QR table ordering is part of the platform, so guests can browse the menu and order from their own phone, and those orders land in the same queue as anything your staff punches in. The same catalog powers your QR menu, your counter, and your online store, so a price change happens in one place.
Does it work if I run more than one outlet?
Yes. You can run multiple locations under one account with their own menus, staff and loyalty programs, while customer data and reporting stay shared across the whole operation. A guest who earns stamps at your Lakeside branch can redeem them at your Kathmandu one.
Can I take eSewa, Khalti and Fonepay payments?
Yes — alongside cash and card. Every payment method ties back to the customer profile, so a wallet payment still earns loyalty points and still appears in your daily sales report rather than sitting in a separate app your accountant has to reconcile later.
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