Know your customers. Grow your business.

No. Qustomer never takes a cut of your revenue — not on QR payments, not on online orders, not on anything you ring up at the counter. You pay the yearly plan price and keep 100% of what you sell. This is the single biggest difference between us and platforms that bundle a payment fee into the deal: a 3% cut on Rs 3,00,000 of monthly sales works out to Rs 1,08,000 a year, which is more than four times our Team plan.

Yes — 14 days, with the complete platform switched on and no card required. You are not trying a cut-down version: the trial includes loyalty, POS, online ordering, reservations, automations and analytics, because that is what every paid plan includes too.

User seats, and nothing else. Solo is up to two users, Team is up to six, Business is for seven or more. Every plan ships the entire platform — we don't move inventory, loyalty or reporting up a tier to force an upgrade. Most platforms in Nepal price the features; we price the team.

No. Site Builder is an optional add-on at Rs 10,000 a year, on top of whichever plan you choose. Plenty of businesses run Qustomer purely at the counter and never turn it on. If you do want a public website, it uses the catalog and loyalty you already have in Qustomer, so there is no second product list to maintain — and it costs a fraction of the Rs 90,000-plus an agency build starts at.

The prices shown are launch pricing, and your rate is what you signed up at. We'll tell you before anything changes at renewal — no silent increases, and no fee that quietly grows as your order volume does.

It usually takes an afternoon. We'll help you bring across your product or menu list, your customers and your outstanding loyalty balances so nobody loses the points they've earned. Talk to us before your current licence renews and we'll plan the changeover around a quiet day.