Sell online without running two businesses
Most online businesses in Nepal start in Instagram and Facebook DMs. Qustomer gives you real orders, one catalog shared with your counter, and loyalty that recognises a customer whether they buy online or walk in.
- IRD-approved billing
- CBMS-integrated invoices that satisfy Nepal's e-billing rules.
- eSewa, Khalti & Fonepay
- Take the wallets your customers already carry, straight at the counter.
- Priced in NPR
- From Rs 18,000 a year — a platform fee, never a cut of your sales.
Sourdough loaf
4.50
Cold brew
5.00
Running an online business in Nepal, without a second system
Orders you can track instead of scrolling for, one catalog behind your website and your counter, delivery and pickup in the same queue, and loyalty that doesn't reset when someone shops online.
From DMs to real orders
Stop reconstructing orders from Instagram and Viber messages. Customers order from a page with your actual prices, and it lands in a queue you can work through.
- Orders in one trackable queue
- Your prices, not a screenshot
- Customer details captured once
- No more lost DM threads
One catalog, web and counter
Products, prices, photos, and availability live in the Qustomer app — update once and it's correct everywhere you sell.
- Single source of truth for stock
- Same pricing & discount rules
- Show or hide items per channel
- No re-entering inventory
Delivery, pickup & scheduled orders
Online orders join the same stream your team already watches, with the fulfilment method and timing attached.
- Pickup, scheduled & delivery
- Tickets on the POS and kitchen screen
- Online payment at checkout
- Online revenue in one dashboard
Loyalty that follows the customer
A shopper who earns points at your counter sees the same balance online — and the reverse. One profile, not two.
- Shared points & stamp balances
- Redeem at web checkout or POS
- One purchase history per customer
- Win-back offers across channels
Online selling moments we built for
The order that arrives while the counter is busy, the customer who buys online and collects in person, and the regular you'd rather not lose to a marketplace.
Orders while the counter is busy
Web orders drop into the same queue as walk-ins, with pickup and delivery times already attached.
Rewards that follow shoppers online
Stamps and points earned in-store show up on your storefront and redeem at web checkout.
Regulars who never left
One customer profile whether they buy on your site or at your counter — every purchase still counts.